Solid Info GSC provides comprehensive IT professional services for retailers, especially for global retailers to extend their business to APAC, including software, hardware & network, training, onsite support, project rollout and other IT services.

We possess a pool of professional engineers, and have intensive experiences on IT project implementation services in APAC countries, such as China, HK, Taiwan, Macau, Korean, Japan, Singapore, Malaysia and Australia.

Global Service Center

§ 24/7 service for retailers

§ 600+ on-site service engineers § 400+ service stations covering 110+ cities across China and APAC § 500+ partner service teams
Our Regional Service Centers China: Shanghai HQ Hong Kong: Shenzhen Macau: Shenzhen Taiwan: Fuzhou Korea: Seoul (Partner) Japan: Tokyo (Partner) Singapore & Malaysia: Singapore (Partner)

Service Networks

Our partner service networks, including service stations in Korea, Japan and Singapore, enable us to implement global projects well in the asia-pacific region.

Our Global Project Rollout Capabilities

Project Manager
Account Manager
Solution Consultant
On-site Engineer
Developer / QA
Help Desk
2nd Level Support
3rd Level Support
(Provide by developer)
Capabilities: Local project management Account management for
 global top-down projects
Capabilities:
Configuration, installation
   and training
• System integration and
   customization

• Quality assurance

Capabilities:
Multilingual support
• Remote/onsite support
• Bug fix and new requirements     fulfillment
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Our Hardware Services

§ Procurement (domestic & global) § Import & export services § Pre-installation, centralized installation & shipping § Annual maintenance § Space storage and management § Extra warranty service
contact@solidO2O.com
2602, 26F, 600 Luban Road Huangpu district, Shanghai 200023
Solid Info Tech is an IT service provider of enterprise software and digital operations. We offer global service, support and omini-channel solutions, help to drive customer's business digital transformation with the cutting-edge IT technologies.